I want to make another return
We provide one free return label for each order. You can use it to
return your order within 30 days from receiving the package.
If you forgot to return an item or simply changed your mind, we can create a
new return label for you. However, for extra returns we charge a small fee,
which will be deducted from your refund. This is to cover shipping and
environmental costs, so please avoid unnecessary returns if possible.
Are your returns free of charge?
Yes, all of our returns are free of charge! If you want to make sure that you are returning your order the right way, simply check the instructions provided on your return note. If you still have questions, don't hesitate to clarify with us before ...
Can I exchange an item?
Unfortunately, our system can't make any exchanges, only returns and refunds. However, you are more than welcome to return the item you don't wish to keep for a full refund and then place a new order for the item that you want instead. If you need ...